Talk2003
3 Ways Good Design Makes You Happy
Don Norman (TED)
Argues good design must satisfy three separate levels of processing — visceral, behavioural and reflective — and that a product can fail at one while succeeding at another.
Computer Science · Human-Computer Interaction
A topic within Human-Computer Interaction, itself one of 9 topics in that field and part of Computer Science.
2 works
Don Norman (TED)
Argues good design must satisfy three separate levels of processing — visceral, behavioural and reflective — and that a product can fail at one while succeeding at another.
Stuart K. Card, Thomas P. Moran & Allen Newell
Predicts how long an expert user takes to complete a task from the sequence of keystrokes and mental preparation it requires, before the interface is even built.