Thinking & Personal Effectiveness · Writing & Communication

Email & Written Async Communication

A topic within Writing & Communication, itself one of 10 topics in that field and part of Thinking & Personal Effectiveness.

Reading on Email & Written Async Communication

2 works

Paper2005

Egocentrism Over E-Mail: Can We Communicate as Well as We Think?

Justin Kruger, Nicholas Epley, Jason Parker & Zhi-Wen Ng

Shows that writers of emails consistently overestimate how well their intended tone, including sarcasm, comes across to readers, because they hear their own intonation while composing in a way the reader never can.

link checked 17 Sept 2026

Thinking & Personal Effectiveness · Writing & Communication

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Paper1996

Computer-Mediated Communication: Impersonal, Interpersonal, and Hyperpersonal Interaction

Joseph B. Walther

Argues that stripping a channel of nonverbal cues does not make written communication worse, only slower to build impressions, and that given time, asynchronous text can become more intimate than face-to-face contact rather than less.

Thinking & Personal Effectiveness · Writing & Communication

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Reading on Email & Written Async Communication

Egocentrism Over E-Mail: Can We Communicate as Well as We Think?

Computer-Mediated Communication: Impersonal, Interpersonal, and Hyperpersonal Interaction

Other topics in Writing & Communication